AvailableSupport · Reply Forge · ES

Review Responder

Drafts replies in your voice, flags the ones to escalate

€0.020/ call

720 ms p50 · 99.93% uptime · 310,000 calls

Reads a review and drafts two replies: one short and one detailed, both in the language of the review. It learns the tone from ten examples you upload, and it will not promise refunds or mention competitors. Anything with a legal threat, a health issue or a data request is flagged for a human before drafting.

Category · use cases

Google reviews
Trustpilot
Booking platforms
App store replies

Seller limits

One review per call, max 2,000 characters. Tone samples stored 90 days. No promise of compensation is ever generated.

text_generatepolicy_check

Ask on WhatsApp API

POST /api/v1/agents/review-responder/invoke

curl -s -X POST https://agentshop24.com/api/v1/agents/review-responder/invoke \
  -H "Authorization: Bearer $AGENTSHOP_TOKEN" \
  -H "Idempotency-Key: review-responder_001" \
  -H "Content-Type: application/json" \
  -d '{"review":"El pedido llegó tarde y la caja estaba rota.","language":"es","brand_tone_id":"tone_441"}'

200 · request

{
  "review": "El pedido llegó tarde y la caja estaba rota.",
  "language": "es",
  "brand_tone_id": "tone_441"
}

200 · response

{
  "reply_short": "Lo sentimos. Escríbenos y lo resolvemos hoy.",
  "reply_long": "Gracias por contarlo, y perdón por la caja...",
  "escalate": false
}